Kaltura Introduces Real-Time Emotional Intelligence for Agentic Avatars, Enabling More Natural AI Interactions Across Marketing, Sales, Training, and Learning

Kaltura has launched real-time emotional intelligence capabilities for its Agentic Avatars, enabling them to interpret user tone and conversational intent while responding with synchronized facial expressions and vocal nuance. The technology uses proprietary anchor-based diffusion rendering to dynamically adjust avatar expressions across marketing, sales, training, and customer support applications, aiming to increase engagement and trust in AI interactions.