Gainsight Proves AI-Native Services Model for Retention as Atlas Manages Over $75M in Customer ARR

Gainsight announced new value-based pricing for its CS platform shifting from per-seat to ARR-based licensing, and introduced Agent Studio in beta—an agentic workspace for building reusable customer success workflows. The company's AI-native services business, Atlas, has already secured $75M in customer ARR under management with over 7,000 agentic interactions.