Darden Franchisee of the Year Big Steaks Management Deploys Guestologie Across All Nine Ruth’s Chris Steak House Locations

Big Steaks Management, a Darden-recognized Franchisee of the Year, has completed full deployment of Guestologie's real-time guest recognition platform across all nine Ruth's Chris Steak House locations following a successful pilot. The platform enables restaurant teams to identify and personalize guest experiences in real-time, with data showing guests receiving recommended gestures are twice as likely to return within six weeks.