85% of Lawyers Use AI, Yet Manual Work Still Dominates Legal Workflows, New Progress Software Report Reveals

A Progress Software survey of 304 U.S. lawyers reveals that while 85% have adopted AI tools, 77% still rely heavily on manual processes and 73% report workflows with too many steps. The report highlights significant opportunities for legal firms to modernize by integrating AI with streamlined processes, improving client intake (currently taking 4+ days), and reducing tool fragmentation to enhance efficiency and client satisfaction.