MEDIROM Group Reports Q1 2026 Results

TOKYO, May 28, 2026 (GLOBE NEWSWIRE) -- This report presents an overview of our business performance and key performance indicators (KPIs) for the first quarter of 2026 (January–March 2026). It also highlights trends over the past five quarters (2025Q1–2026Q1) to provide investors with a broader perspective. Data includes salons with comparable financial and customer metrics. 1. Salon Operation Business In 2026Q1, our salon business recorded an Average Revenue Per Customer of 7,822 JPY (+7.7% YoY), exceeding the Japanese industry average of 4,806 JPY by approximately 3,016 JPY.(*1) This performance reflects the strength of our service offering, supported by our training infrastructure and an educational curriculum refined over 25 years. Over 120 diverse training courses (Technical skills, Hospitality, Knowledge, Management) Continuous training system even after therapist debut Strategy Update: Hybrid Staffing Model In addition, to support sustainable growth in our store operations and further enhance service quality, we have been strategically upgrading the working styles of our store staff (therapists) since 2025. In addition to traditional employment models centered on hourly wages and fixed salaries, we have been promoting the adoption and expansion of a professional contractor (independent contractor) model. Key Performance Indicators (KPIs) Metric 2025Q1 2025Q2 2025Q3 2025Q4 2026Q1 YoY Change Number of Salons (*2) 308 304 299 292 287 -21 Salons Total Customers (*3) 223k 234k 232k 208k 192k -13.9% Revenue Per Customer (*4) 7,263 7,259 7,560 7,830 7,822 +7.7% Repeat Ratio (*5) 77.1% 77.1% 76.8% 78.3% 78.0% +0.9pt Operating Ratio (*6) Full story available on Benzinga.com